Private Policy
Personal Data
When you contact Kregnes Fly Fishing by email, telephone, online or in person, we may collect and process personal data such as your name, address, telephone number, email address and contact preferences.
We only process the information necessary to respond to your enquiry, provide our products and services, and offer relevant customer support.
Purpose and Legal Basis
We use your personal data to:
respond to enquiries and provide customer service
process purchases, orders and payments
deliver products and services
manage bookings for fishing trips, guiding and other activities
send relevant information if you have subscribed to our newsletter
improve our products, services and customer experience.
The processing of personal data is carried out in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). This may include processing that is necessary to fulfil a contract with you, comply with a legal obligation, or pursue Kregnes Fly Fishing's legitimate interests.
Where processing requires your consent, you may withdraw your consent at any time.
Recipients of Personal Data
Third-Party Service Providers
Kregnes Fly Fishing may use external service providers for purposes such as hosting, payment processing, shipping, booking, newsletters, analytics and other technical services.
These providers may have access to relevant personal data where necessary to provide their services to Kregnes Fly Fishing. We require our data processors to handle personal data securely and in accordance with applicable legislation.
If we use an external newsletter service, the service may collect information such as whether an email has been opened and whether links in the email have been clicked. This information may be used to improve our communications and newsletters.
Other Disclosures
We may disclose personal data to third parties if:
you have given your consent
it is necessary to fulfil a contract with you
we are legally required to do so
it is necessary to establish, exercise or defend legal claims
it is necessary to protect Kregnes Fly Fishing, our customers or other individuals.
Cookies and Similar Technologies
Kregnes Fly Fishing uses cookies and similar technologies on our website to ensure that the website functions correctly and to understand how visitors use the site.
Cookies may be used to collect information such as:
IP address
browser and device type
language settings
time of visit
pages visited
links and features used.
This information may be used to analyse website traffic, improve functionality and make the content more relevant to our visitors.
Some cookies are necessary for the website to function correctly. Other cookies are only used if you have given your consent where required by applicable legislation.
You can change or withdraw your cookie consent at any time through the website's cookie settings. You can also manage or block cookies through your browser settings.
Analytics Services
We may use third-party services to analyse traffic and user behaviour on our website. One example may be Google Analytics.
Such analytics tools may collect information about how visitors use the website, including which pages are visited, how long a visit lasts and what type of device is being used.
The purpose is to understand how the website is used and continuously improve its content, functionality and user experience.
Where analytics tools require consent under applicable legislation, they will only be activated after you have provided the required consent.
Social Media
Our website may contain links or features from social media platforms such as Facebook and Instagram.
If you interact with such features, the relevant social media platform may collect information about your use of the website. The processing of this information is governed by the privacy policy of the relevant social media platform.
We therefore recommend that you review the privacy policies of the social media platforms you use.
Children
Kregnes Fly Fishing does not knowingly collect personal data from children under the age of 16 without the consent of a parent or legal guardian.
If we become aware that we have received personal data relating to a child under the age of 16 without the required consent, we will take reasonable steps to delete the information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time if our services change, if we introduce new technologies, or if applicable legislation changes.
The latest version will always be available on our website. Any significant changes will be communicated in an appropriate manner where required by applicable legislation.
Retention of Personal Data
We retain your personal data only for as long as necessary for the purpose for which it was collected, or for as long as we are legally required to retain it.
When the information is no longer required, it will be securely deleted or anonymised.
Data Controller
Kregnes Fly Fishing is the data controller responsible for the personal data we collect and process.
Kregnes Fly Fishing
Email: info@kregnesflyfishing.com
If you have any questions regarding our processing of personal data or wish to exercise your rights, you are welcome to contact us using the email address above.
Your Rights
Under the GDPR, you have a number of rights in relation to the processing of your personal data.
These include the right to:
request access to the personal data we process about you
have inaccurate or incomplete information corrected
have your personal data deleted where the applicable conditions are met
request restriction of the processing of your personal data in certain circumstances
object to certain types of processing
receive your personal data in a structured, commonly used and machine-readable format where the rules on data portability apply
withdraw your consent at any time where processing is based on your consent.
If you wish to exercise your rights or have questions about how we process your personal data, please contact Kregnes Fly Fishing at:
You also have the right to lodge a complaint with the relevant data protection authority if you believe that your personal data is being processed in violation of applicable data protection legislation.
